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Enterprise AI Analysis: "Wayfinding" through the AI wilderness: Mapping rhetorics of ChatGPT prompt writing on X (formerly Twitter) to promote critical AI literacies

Article Analysis

Executive Summary: Navigating the AI Rhetoric Landscape

This paper explores the emerging rhetorics of ChatGPT prompt writing on social media (X, formerly Twitter) to foster critical AI literacies. Through an iterative research process, analyzing 32,000 posts from Nov 2022 to May 2023, we identify key themes impacting communication, micro-literacy, market rhetoric, prompt characteristics, and definitions of prompt writing. The findings offer crucial insights for digital writing educators and researchers.

Executive Impact

Key findings and their implications for enterprise AI strategy and implementation.

32,000+ Total Posts Analyzed
Nov 2022 - May 2023 Timeframe
English Top Language Identified
100 Top Influential Posts

Deep Analysis & Enterprise Applications

Select a topic to dive deeper, then explore the specific findings from the research, rebuilt as interactive, enterprise-focused modules.

Methodology
Key Findings

The research employs a blended methodology, combining computational and qualitative approaches to analyze large-scale social media data. This iterative process allowed for the identification of emerging patterns and nuanced understandings of AI literacy practices.

Enterprise Process Flow

Data Collection (258,661 posts)
Descriptive Statistics (Spike Analysis)
Topic Modeling (710 topics)
Focused Data Gathering (32,367 'prompt' posts)
Qualitative Coding (Top 100 influential posts)
Theme Identification
32367 Posts containing 'prompt' from initial 258,661
Computational Methods Qualitative Methods
Scale
  • Large datasets
  • Pattern identification at scale
  • In-depth understanding
  • Nuanced interpretation
Flexibility
  • Algorithm-driven
  • Parameter tuning
  • Human intuition
  • Contextual awareness
Output
  • Statistical significance
  • Topic clusters
  • Themes, ideologies, rhetorics

The analysis revealed five crucial themes regarding ChatGPT prompt writing, offering a comprehensive view of how this emergent practice is discussed and understood on social media.

Theme 1: Communication Areas Impacted

Prompt writing significantly influences various communication domains, from professional writing like emails (5%) and computer coding (4%) to creative writing (6%) and even personal writing (2%). This highlights the pervasive impact of generative AI beyond professional spheres. Marketing communication (21%)

Theme 2: Micro-Literacy Resources

Social media users extensively share bite-sized, modular resources for prompt writing. These include prompt databases, process knowledge/rules (24%), tips and tricks (10%), and 'tweetorials' (11%), reflecting a micro-content paradigm for AI literacy acquisition. Prompt databases (53%)

Theme 3: Market Rhetoric Shaping Prompts

Prompt writing discourse is heavily influenced by market rhetoric, framing prompt skills as 'silver bullets' for productivity (10%) and financial gain (5%). This commercialization, often driven by engagement metrics, shapes how the value of prompt writing is perceived. Deficit/Resolution rhetoric (13%) and Engagement transactions (15%)

Theme 4: Rhetorical Characteristics of Prompts

Discussions highlight rhetorical features like word count, multimodal inputs, and tone customization. The 'Garbage In, Garbage Out' (GIGO) model is prominent, emphasizing the importance of well-crafted, imperative prompts for effective AI interaction. Tone (4%) and GIGO (2%)

Theme 5: Definitions of Prompt Writing

Prompt writing is defined by users in terms of making AI tools usable, evaluating outputs, and as a new competency or a means of 'talking to machines.' It's seen as an emergent way of thinking and a new interface for searching, reflecting evolving human-computer interaction paradigms. Usability (10%)

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Strategic AI Adoption Roadmap

A phased approach to integrate critical AI literacies and prompt writing best practices across your organization.

Phase 1: Assessment & Strategy

Evaluate current writing workflows, identify AI integration opportunities, and define specific AI literacy goals tailored to organizational needs.

Phase 2: Training & Development

Implement workshops on critical AI literacy and advanced prompt writing, focusing on rhetorical principles and ethical considerations.

Phase 3: Pilot & Iteration

Launch pilot programs within select teams, gather feedback, and iteratively refine prompt strategies and AI tool usage.

Phase 4: Scalable Integration

Expand successful pilot programs enterprise-wide, developing internal prompt databases and best practice guidelines.

Phase 5: Continuous Optimization

Establish ongoing monitoring, performance metrics, and a culture of continuous learning and adaptation for evolving AI capabilities.

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